Customers and clients are facing increasing complexity as they embark and proceed on their digital and digital transformation journeys. To deal with this complexity, and to find optimal solutions for the world of enterprises, Vodacom have embarked upon the Smart Service Offering programme, where they have partnered with several leading organisations, including Letsema, as new […]
The allure of digital transformation Innovation is crucial to an organisation’s long term performance. Half of all listed companies on the S&P 500 are forecast to be replaced in the next 10 years, with a primary reason being their inability to adapt through innovation, spearheaded by the rising dominance of digital technology. This has led […]
Discourse around the Fourth Industrial Revolution (4IR) is emerging in South Africa, and everyone seems to want a piece of the pie. Nationally, there is the 4IRSA Partnership, established by President Cyril Ramaphosa’s government, which seeks to stimulate and facilitate the national dialogue around 4IR. It also aims to complement other national activities in this […]
Are executives in South Africa embracing and scaling the potential of digital technologies in creating or maintaining world-class, competitive Procurement and Supply Chain capabilities? In July 2018, Letsema’s NextGenOps practice, led by Partner, Kamendran Govender, executed a market survey process to gain different perspectives into this question. They interviewed more than 20 executives in South Africa who […]
The decline in traditional mailing A changing economic landscape, characterised by digitalisation and innovation, has resulted in a decline in traditional mailing services. The digitisation of traditional mail occurred though the adoption of email and other forms of digital communication. A relevant example is the South African Post Office (SAPO) which has paid the price […]
On the face of it, the alarmist exhortation to “go digital or die” seems to fall into the category of hyperbolic scare-mongering lines desperate salespeople peddle a week before their targets are due. One might feel justified in scoffing at its fear-based pretentions to import and carry on about one’s business. Then again, did somebody […]
Enabling suppliers to serve a digital economy requires a disruptive take on development The digital economy is an increasingly pervasive concept within the global, African and South African business world. It seems like you cannot cross the street without being overwhelmed by hype around machine learning, artificial intelligence, or the Fourth Industrial Revolution. Setting cynicism […]
When I attended Oxford University between 1990 and 1991, I met and got to know Adrian Enthoven very well, with our paths overlapping while I was there. When I came back to South Africa in 1991, by the end of the year, Adi introduced me to his father Dick who, with his brother, Patrick Enthoven, […]
