Remaining personal, responsive, and connected in a digital world Global automotive industry challenges necessitate the revision of business strategies for both Original Equipment Manufacturers (OEMs) and retailers. As technology transforms consumer buying behaviour, OEMs and retailers need to achieve digital transformation in sales, to ensure they remain competitive and connected to their customers. For the […]

Digital transformation is where an organisation seeks to profoundly transform its business activities, competencies and operating model to fully leverage the opportunities made available by digital technology. Digital transformation is a complex process requiring careful management and which has significant implications upon an organisation’s strategy. A view of these implications has been expressed by David […]

In this installment of Letsema Talks, we speak to Jason Levine, Senior Manager in Letsema’s Customer & Marketing practice, an expert in the field of digital transformation. In our discussion, Jason breaks down what it actually means and its different tiers and precisely identifies three main reasons why these efforts in digital change fail in […]

Customers and clients are facing increasing complexity as they embark and proceed on their digital and digital transformation journeys. To deal with this complexity, and to find optimal solutions for the world of enterprises, Vodacom have embarked upon the Smart Service Offering programme, where they have partnered with several leading organisations, including Letsema, as new […]

The allure of digital transformation Innovation is crucial to an organisation’s long term performance. Half of all listed companies on the S&P 500 are forecast to be replaced in the next 10 years, with a primary reason being their inability to adapt through innovation, spearheaded by the rising dominance of digital technology. This has led […]