Change management by function occurs within a context of dissonance. People at their core are creatures of habit, with these habits adding secure familiarity to our lives. The working environment is no exception, with habits being key to how a person performs their assigned role. When change occurs, these habits are interrupted, creating dissonance – […]
The workplace rumour mill is an influential phenomenon found in all organisations. Research suggests numerous reasons why employees gossip, be it to gather information, validate their own thoughts, to speak of norm-violating behaviour, or at its worst, to be intentionally disruptive and sow discord. With more than half of all office conversations qualifying as gossip, […]
Change in any circumstance is complex, interrupting the certainty and habits with which have become accustomed. In large organisations seeking improved company, team and individual performance, change management is a process that can add tremendous value to these efforts, if implemented in the correct way. In this installment of Letsema Talks, Sharika Singh, Senior Manager […]
For decades, HR practitioners, business owners and team leaders have been vexed by what effect company culture has on employee motivation, and vice-a-versa. This is the question that saw Lindsay McGregor and Neel Doshi in 2015 survey 20,000 workers in 50 major companies, conduct a series of experiments and peruse a score of academic research. […]
A pillar of the systems approach to management is acquiring a holistic view of an organisation so resources can be optimally deployed and managed to achieve stated objectives. While normally associated with business management, the world of professional football is not alien to the concept. In the 2018/2019 European season, a team primarily composed of […]
Author: Vincent Le Roux Over the last four years, the term ‘machine learning’ (ML) has seen a steady climb in popularity, with a 67% increase in search frequency on Google. This has been coupled by a 25% year-on-year increase in the use of Artificial Intelligence (AI) in standard business cases, according to a recent global […]
In the latest installment of Letsema Talks, we talk to Carolin Feck, a Senior Consultant at Letsema, about the Balanced Scorecard, its basic principles, how its weighting accounts for a holistic picture of business performance and why it is a strategic business management tool. Our conversation follows the recent article, Balanced Scorecard: An adaptable tool […]
This article was compiled and written by Manav Sachdeva and Vinod Jose In this time of financial paralysis, organisations that respond well in times of historic crises are fast and agile. They make decisions quickly and implement those decisions effectively and efficiently, bolstering business resilience, and putting them in a position to recover and grow […]
Authors: Carolin Feck and Tavonga Shoko The Balanced Scorecard continues to be a highly relevant strategic business performance management tool. This is despite being published in 1992, when yesterday’s economy was nowhere as dynamic as it is today. Why? We believe the answer lies across four key factors: Evolution – The Balanced Scorecard has evolved […]
